Marumali Program® At Work
Risk Management for First Nations Service Providers
Strengthening Safe and Informed Practice
Learning Outcomes
Program Insights
The Marumali Program® Risk Management Program is an intensive two day program that builds on the understanding developed through Marumali’s foundational service provider training. It supports practitioners and organisations to consider risks that can arise when working with Aboriginal and Torres Strait Islander people affected by trauma, and to strengthen safe, culturally responsive approaches in their everyday practice.
The program provides an opportunity to examine organisational and practitioner responsibilities,recognise potential sources of harm and consider practical ways to reduce risk through informeddecisions, clear boundaries, appropriate referral pathways and reflective practice.
This is a follow-on program, not an introductory course. Participants must first complete either theMarumali First Nations Service Providers program or the Marumali Non-First Nations ServiceProviders program before undertaking Risk Management.
What you will learn
Recognising practice risks – Identify situations, systems and interactions that may create orincrease risk for clients, staff and organisations.
Culturally responsive risk considerations – Consider how cultural safety, trauma awarenessand the impact of past experiences should inform risk assessment and responses.
Roles, boundaries and responsibilities – Clarify professional limits, accountability and when additional support or specialist advice may be needed.
Responding and escalating – Explore practical approaches to documenting concerns, following organisational procedures and making appropriate referrals.
Skills and knowledge you will gain
Risk awareness – Improved ability to identify and discuss potential risks in service delivery.
Informed decision-making – A structured approach to considering the consequences of actionsand available safeguards.
Safe practice – Greater confidence in applying professional boundaries and culturally responsivepractice principles.
Referral and escalation – Understanding of when to seek guidance, escalate concerns and useestablished support pathways.
Reflective practice – An approach to reviewing decisions and identifying opportunities for service improvement.
Building safer services
Effective risk management is part of respectful, accountable service delivery. The programencourages participants to apply their prior Marumali learning to practical situations, whileworking within their organisation’s policies, professional obligations and relevant safeguardingrequirements.
Who Should Attend?
This program is for service providers, practitioners, managers and other professionals who have
already completed one of the following prerequisite programs:
– Marumali First Nations Service Providers program
– Marumali Non-First Nations Service Providers program
Completion of either prerequisite is required before enrolment in the Risk Management Program.
Organisations interested in this training should contact Marumali to discuss suitability and delivery
arrangements.
What Participants Are Saying
“This program gave me an understanding of spiritual connection and the tools to support my clients through hurt and trauma. It provided the knowledge and strategies to create safe and culturally strong healing spaces.”
Begin the Journey
Whether you are looking to support your community, strengthen your workforce or develop more culturally safe approaches within your organisation, the Marumali Program® offers a pathway grounded in culture, lived experience, resilience and reconnection.